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User rating: 3.17 Rate Theater

6075 Oxon Hill Rd., Oxon Hill, MD 20745

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3.17 / 5

User rating: 3.17

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 4.5
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.5

 

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Theater Reviews

Showing 1 to 2 of 2

Worst Experience -- Help Needed to Restore A Positive Theatre Experience

July 23, 2023

This theatre was great when first opened but lately the environment including staff opening on time is poor! Also, the exterior area is very dirty and now a mouse was seen entering into theatre. Purchased tickets online to attend a 9:45am show on Saturday and upon arriving 15 minutes early discovered theatre doors were locked. Staff person came by and indicated the theatre doesn't open until 9:45am. Informed her the tickets purchased are for a 9:45am showing. She left to check and never came back. While waiting outside, noticed a mouse run into theatre. Staff opened theatre doors at 9:49am. This is the second time arriving to see an early show at this location and the doors were locked and had to wait! No apologies for the tardiness in keeping patrons waiting communicated. Steps need to be taken to resolve these issues to allow customers to experience a positive experience when going to this theatre. It's obvious management is poor, staff are not arriving on time and everyone should be dressed appropriately in work attire. Again I want to emphasize the exterior area is quite dirty and needs power washing due to dried spills on cement. Looks very unattractive!!

  • General Experience User rating: 2
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Let's get poppin!

June 20, 2018

I love the whole atmosphere of this theater. The only thing that frustrates me is when the theater is not playing movies that i see advertised on their website. Other than that, I'm a stub's member and I'm here every Tuesday! I love it.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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