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User rating: 3.00 Rate Theater

3839 Weslayan, Houston, TX 77027

844-462-7342 | View Map


3.00 / 5

User rating: 3.00

 



  • General Experience User rating: 3.28571428571429
  • Concession User rating: 2.6
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 3.6
  • Customer Service User rating: 3.16666666666667

 

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Theater Reviews

Showing 1 to 6 of 6

Needs a reboot!

February 26, 2023

Great theater location and great movie selection but the confusing select a seat and paying more for different seats will increase the probability of us streaming from home… We love the actual theater but it's becoming less user-friendly.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Dirty and musty smelling theaters

December 12, 2019

At one time this was a lovely place, but in the last year or so the complex seems dirty, theater 21 smelled moldy, the odor around me in another theater was gross - like vomit or worse. In one instance we were given the wrong theater for our movie, Ford vs Ferrari, as were a handfull of other people. No one in management seemed to know what was going on nor did they care. About 20 minutes later someone in management did come by and send us to another movie theater. By this time the movie was already in progress. After 10 years of using this theater we plan to try others.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 2

I Love This Place! Mgmt and Staff make this Theatre my favorite to visit

July 08, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great customer service but slow to get new movies

March 10, 2017

They have many theaters but the same movies seem to play for at least 3 weeks without changing. Upstairs concession usually closed. Clean bathrooms and theater. Popcorn is $10 parking $3 Overpriced menu. Customer service & mgmt are very responsive if you have issue.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

$3 parking but safe w large selection of movies

March 10, 2017

Join the regal club so you earn points when purchasing movie tix & food. Concessions are expensive long lines with no healthy options. Do have wine & beer. Dont waste $15 on rpx movies...Nothing special...

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Large but but dirty during busy times

January 13, 2017

$3 parking fee. Large theater many choices. 3D movies usually aren't working. Concessions overprice and No healthy options. That area gets slippery and dirty when busy. Join the Regal movie club so you can earn free movies.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3
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