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User rating: 4.05 Rate Theater

3201 E. Colonial Drive, Orlando, FL 32803

407-894-0545 | View Map


4.05 / 5

User rating: 4.05

 



  • General Experience User rating: 4
  • Concession User rating: 4.25
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 4 of 4

Clean and convenient

October 03, 2023

I've been going to this theater for years and still find it convenient and well-maintained. It's in a mall that is failing but the theater is in fine shape. The staff is friendly and the popcorn is delicious. There is such a variety of movies that you could spend a week watching all the films. We watched first-run films in comfortable seats, munching popcorn and sipping drinks all the while. In my book, you can't miss with Fashion Square Cinemas.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great Experience! Highly recommend.

September 19, 2023

Recently saw three movies at this theater (July to September 2023). People serving customers were friendly and showed sincere interest in helping us. They answered any questions we had and took time to explain their answers. Given Fashion Square Mall has fallen on hard times, this theater has worked hard to maintain very high standards in comfort, cleanliness, temperature control, etc. The women’s restroom is huge yet EVERY STALL was cleaner than any other restroom I have been to in years away from the home. That only happens through hard work since we humans can be pretty messy. They even have flowers on the bathroom sink counter tops and beautiful artwork on the lobby walls. Both management and staff clearly take pride to enhance our theater experience. It’s a spacious theater, yet they create an intimate, comfortable setting. And, if the movie’s sound is too loud or the dialogue too low, let them know and they will adjust it. Price’s are delightfully low to see a movie. Popcorn, beverages and snacks increase your outlay of money, but that helps the theaters to survive if you can afford the luxury. I noticed a review from 2022 where someone was unhappy when asked to remove her child from the theater. I feel certain it was because others had complained to them. It’s important to remember that in a group setting like a theater, NO ONE ELSE can enjoy the experience when your child doesn’t understand acceptable behavior in such a setting.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Not going back!!!

August 08, 2023

I got there at 5:35 for a ALL FAMILY MOVIE!!! After 40 minutes in the movie a staff comes to me and tells me to shush my daughter (she is 2) she was enjoying the movie and popcorn. They told me to step outside, i told them to give a refund.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Popcorn in value box surprised me delicious!

May 11, 2022

Honest employees saved my debit card which I completely forget. God bless you guys. I had a fun and pleasant experience. You guys are Ace's in my book. You scored 5 Star on everything. Thanks very much!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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