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1.91 / 5

User rating: 1.91

Based on 10 votes and 8 reviews



  • General Experience User rating: 2
  • Concession User rating: 2.11111111111111
  • Cleanliness User rating: 1.66666666666667
  • Theatre Presentation User rating: 1.77777777777778
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 8 of 8

Best place to catch a movie in town!!

June 30, 2018

They seem to be updating the theater... love the changes!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Watch-out for Your Kids !! This Theater is Freezing Cold Inside 46 Degrees and Making your Kids Sick!

January 14, 2018

Freezing Cold in the Theater making your Kids Sick!!! On 1-13-2017 at 10:45 it's 32 degrees outside here in Lake Jackson, Texas, it's freezing cold, and it's 46 degrees in theater #4 and #6. NO HEAT !! NONE! Can you believe they are still selling you and your kids tickets? I have never seen such a cheap, money hungary scheme in my life. One hour into the movie you will be stunned by the cold, with coat, hat and gloves on! This will make your kids sick people. I hope you didn't drop them off and not know the conditions in the theater ! Unbelievable !! The theater management when I found them (Robert) stated they had a sign on the door...that's it! I went to look, and sure enough among all the signs there was one that said not heat in some theaters. I swear it's a crime! Your kids didn't see it, the lady selling tickets didn't tell a soul, and the dang sign does not make it ok!! I am going to contact the City of Lake Jackson at the Health Department and report this. It's a crime! Non-refundable once the movie starts! Cheap trick if you ask me! But, a real crime against kids that sought to see a movie, and suffered in the cold for over 2 hours! I would not rate this place even one star....but that's the least they let me put here. Watch your family, keep them safe, check this cheap scheming theater out....before you leave your kids. These theaters with no heat should not have been open to the public, instead shut them down !! All this misery for them to make a dollar....it's a crime, I swear it is!!!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Nasty place....and Freezing Cold...Heaters do not work at all ! Still selling your kids unrefundable tickets!

January 14, 2018

Here at the Lake Jackson, Texas AMC Theater. The halls smell like urine! It's not clean ! They sold my kids tickets to a theater that was no more than 50 degrees inside the theater! The manager says he knew the theater my kids were in had NO heat. I can not believe this place can stay open and do this to kids. Unrefundable tickets for an unsafe theater???!!!! This is not the way to treat kids. I am going to the City of Lake Jackson and complain. This is not right.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Something always happens

May 09, 2017

There is always a problem, they need to fix the systems. The power will go out or the video will go black while the audio keeps playing. I have had to watch 8 movies 2 times or more at the theater because of this problem, at least they give you another ticket to see any movie but there is no refund for the money on popcorn and a drink that i will have to buy again, and honestly I don't know if I want another ticket to their theater.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Waste of Money!

July 14, 2018

AMC moved in here took over the theater and now they think they own the town! The prices went up 150-200% I literally thouI9ght I was in an episode of punked and was waiting for someone to jump out with a camera and yell that I was being punked. This is what happens when big companies come in and takes over, $7 dollars for a hotdog and $15 for a salted pretzel those prices are higher than Disney land and that is the happiest place on earth, this theater is not. Will not be returning thanks for nothing!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Expensive Dirty Place

January 23, 2020

Movie price is competitive but concessions are extremely overpriced and popcorn was not even fresh. Having to pick a seat from a computer screen is stupid.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible!!!!

August 21, 2021

I came here this past Friday purchased two tickets to see don’t breathe 2 when I went to hand her my tickets she turned me away because it was right at our said you have to be 18 to see this movie I am 30 years old I’ve never been turned away I lost my drivers license offered to show her a picture copy along with my credit cards matching the name she refused me and told me I had to get a refund she was also the manager turning away business she needs to be fired I drove to Pearland got to watch the movie with no issue this isn’t even a high-end place it’s inside of a mall and turning away paying customers

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Rude personnel

January 22, 2018

Closed early during the last show time. Guy in the back seemed aggravated and was shouting “WE ARE CLOOOOSED!!” While I was talking to the lady in front asking about the last show time. Very Rude, not good for my first impression as it was my first time being there. Left me without a desire to go give it another try... rather drive the extra hour towards Houston.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0
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