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4 Star Cinema reviews

User rating: 4.42 Rate Theater

1607 Highway 259 South, Kilgore, TX 75652

903-983-1249 | View Map


4.42 / 5

User rating: 4.42

 



  • General Experience User rating: 4
  • Concession User rating: 4.75
  • Cleanliness User rating: 4.4
  • Theatre Presentation User rating: 4.2
  • Customer Service User rating: 4.75

 

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Theater Reviews

Showing 1 to 5 of 5

What a Hidden Treasure

November 17, 2017

It is a great theater with great staff. Much more friendly than those large theaters.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Love this Theater

June 20, 2018

The theater is always clean and the employees are very nice. We love coming here.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best Movie Experience Possible

March 18, 2023

Wonderful reclining seats. Spotlessly clean and very friendly staff plus prices are much lower than Longview. Went to see Shazam and thoroughly enjoyed it.. This is the way a movie going experience should be.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Poor quality film

December 16, 2022

Saw Avatar on 12/15/22; day before it was to open national; this must have been a knock off copy as the picture was very poor quality; 3d glasses were to dark, made the colors look bland; worst 3d movie I ever saw; Sound system was fair - average at best, should have been louder and some of the words were hard to understand;

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Rude Employees/Poor Food

July 17, 2022

The young man at the concessions took forever to fill our order because he kept stoping to talk to the other employees. Bought a Pretzel, tore off one small piece and spit it out. It was stale and hard. After the movie I asked for my money back and was told no refunds on eaten food. Really, without one small taste how was I to know how bad it was. Female manager on duty basically said too bad. I asked to speak to her supervisor which if. Purse she said they weren’t available. Well they lost a good customer over not doing business right. I’m sure they could care less but don’t order anything but popcorn or you might be disappointed, and you sure won’t get a refund.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0
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